Tesla Service: A 5 Star Yelp Review

Given the number of electrons wasted on Elon Musk’s recent joke to give JP Morgan a one star Yelp review, I’m going to write a review of our incredible Tesla Service experience from a couple of years ago.

An X-cellent Loaner

It was August 2017. I noticed that the steering wheel was out of alignment on our 2014 Model S 85. The Google parking lot has a lot of speed bumps. I probably drove over one at a weird angle and whacked the steering alignment. I scheduled a service appointment so Tesla could fix it. It should be a pretty simple ordeal.

My wife took the car in while I was at work. She calls me and says that Tesla’s diagnostics detected something wrong with the main 85kW battery. They do not recommend we drive it. They will hold it to troubleshoot the battery, and in the mean time, they have a Model X 90 loaner that we can borrow.

Cool, I thought. We cancelled our Signature Model X reservation from years ago. It’d be fun to have one for an extended test drive. Of course, we tried out the Trans-Siberian Orchestra Easter egg right away!